We reserve the right to modify this Policy at any time, and we will notify you of any material changes to the Policy by posting the modified Policy at http://www.tripgrancanaria.com/aviso-legal. We encourage you to check this page periodically for any changes. By using or navigating TRIPGRANCANARIA's web site located at http://www.tripgrancanaria.com/ or any product or service offered by TRIPGRANCANARIA (collectively, the "Services"), you acknowledge that you have read, understand, and agree to be bound by this Policy or any modified Policy as posted. If you do not agree to these terms, please do not use or access the Services.
What information is collected?
We do not collect personally identifiable information except where you specifically provide us with such information. With your consent, we may collect your full name, e-mail address, street address, telephone number, and other contact information. We generally collect this personal information on our registration and order forms when you sign up to receive products or services through our Services.
Aggregate technical information (such as screen resolution, browser language, etc.) and anonymous demographic information (such as your postal or zip code, the web site that you came from, etc.) is collected during your usage of the Services.
What is done with the information collected?
We use personal information and other demographic or profile information you provide to us to fulfill your orders or requests, to attempt to prevent fraudulent transactions, to improve the content of our web page in order to enhance your experience, and to contact you when necessary.
Whenever possible, we use non-identifiable information (such as anonymous demographic information) rather than personal information. Non-identifiable information is used to tailor your experiences with our Services by showing content in which we think you will be interested and displaying content according to your preferences. We may use aggregate data for a variety of purposes, including analyzing user behavior and characteristics in order to measure interest in (and use of) the various portions and areas of our Services. We also use the information collected to evaluate and improve our services and analyze traffic to our Services.
Personal information collected on our Services is typically stored and processed in Spain; however, in some instances, it may be transferred, stored, and/or processed outside of Spain. It is important for you to note that the laws on holding data in Spain (or any other country in which we transfer, store or process your data) may be less stringent than the laws of your country, but TRIPGRANCANARIA intends to adhere to the principles set forth in this Policy, unless otherwise required by applicable laws. By using our Services, you consent to the transfer of your personal information to any country in the world in accordance with the terms of this Policy.
What happens to your booking information and during our activities?
TRIPGRANCANARIA hereby informs you that your personal information will be retrieved and processed by Tripgrancanaria. The purpose of processing the file is assuring you the best service and also receiving offers from our services. We hereby inform you that you may exercise your right as laid down in legislation to access, correct, strike and oppose the said data at any time by sending an e-mail to info@ tripgrancanaria.com and identifying yourself appropriately (Ref. Data Protection). During our activities we may take some pictures and with your authorization, the company may use them in their website and social networks.
Is information collected shared with third parties?
TRIPGRANCANARIA may share your information with our agents, processors, or contractors in order to fulfill your purchase order. You should note, however, that TRIPGRANCANARIA is opposed to spam mail activities and does not participate in such mailings, nor do we release or authorize the use of membership data for such purposes.
We may use statistical analysis of aggregate information to inform advertisers of aggregate user demographics and behavior, as well as the number of users that have been exposed to or clicked on their advertising banners. We will provide only aggregate data from these analyses to third parties.
We may share information we collect with third party service providers to manage certain aspects of the services we provide, such as maintaining our servers and processing or fulfilling orders for products and services you purchase through the Services. We ensure that the third party service providers that we share your information with have privacy policies in place substantially similar to our own.
We may transfer your information to a third party as a result of a sale, acquisition, merger, or reorganization involving TRIPGRANCANARIA, its affiliates, related companies, or any of their respective assets.
We may also disclose your information in special cases if required to do so by law, court order, or other governmental authority, or when we believe in good faith that disclosing this information is otherwise necessary or advisable, such as to identify, contact, or bring legal action against someone who may be causing injury to – or interfering with – the rights or property of TRIPGRANCANARIA, the Services, another user, or anyone else that could be harmed by such activities (for example, identify theft or fraud).
How long is information retained?
Different information is used for different purposes, and is subject to different standards and regulations. In general, information is retained for such period of time as is felt necessary to provide you with services you request, to comply with applicable regulations or legislation, and to ensure that you have a reasonable opportunity to access the information. If you no longer consent to us retaining your personal information, you can request that it be removed by contacting us as outlined at:
Is correspondence that you send to us saved?
Is the website secure?
Yes, the portions of our website (and our other Services) that handle sensitive confidential information are secure.
We are committed to maintaining the security of your information and have measures in place to protect against the loss, misuse, and alteration of the information under our control. We employ the latest and most secure techniques available for protecting our systems from intrusion by unauthorized individuals, and we are constantly upgrading our security as better methods become available. Our data center utilizes state-of-the-art physical security measures to prevent unauthorized access to the facility. In addition, all information is stored in a secure location behind firewalls and other sophisticated security systems with limited (need-to-know) administrative access. All TRIPGRANCANARIA employees who have access to, or are associated with, the processing of personal information are contractually obligated to respect the confidentiality of your information and abide by the privacy standards we have established. Please be aware that no security measures are perfect or impenetrable. Therefore, although we use industry standard practices to protect your privacy, we cannot (and do not) guarantee the absolute security of personal information.
Does this Policy apply to other websites?
No. The Services may contain links to other Internet websites. By clicking on a third party advertising banner or certain other links, you will be redirected out of the Services and to such third party websites.
We are not responsible for the privacy policies of other websites or services. You should make sure that you read and understand any applicable third party privacy policies, and you should direct any questions concerns to the relevant third party administrators or webmasters prior to providing any personally identifiable information.
How can I unsubscribe?
With your permission, we sometimes e-mail you in order to provide targeted marketing from our Services. We only send such e-mails when you have specifically requested them. All e-mails you receive from us will include specific instructions on how to unsubscribe and you may unsubscribe at any time. Additionally, we give you the following options for removing your information from our database:
select the opt-out link at the bottom of any TRIPGRANCANARIA e-mail and follow the instructions provided; or, contact us as directed at: http://www.tripgrancanaria.com/en/contacto
Can personal information be updated or corrected?
Yes. You may correct or update your personal information by writing to our Privacy Officer:
by e-mail to firstname.lastname@example.org; or,
as directed at: http://www.tripgrancanaria.com/en/contacto